Frequently Asked Questions

Frequently Asked Questions

Information

Frequently Asked Questions

How to find the perfect Gift and place an order easily?

Sit back and relax, with MOJO you have endless choices to please anyone and there is no more endless waiting times in traffic jams or at the cashier to do so, a few minutes will grant you the best gifts, smiles and memories ever, that is our promise

Our secure website is available whenever you are, 24 hours a day. First, explore all of our breathtaking experiences, then select your favourite Mojo Gift, add a personal message and you are ready to check-out, select your preferred payment option and please yourself and/or your loved one with unforgettable memories. They pick their preferred present out of hundreds of options and will make memories that last a lifetime.

Do I need to choose a date or location before I order a Mojo Gift card?

No - this is the advantage of Mojo Gift! There is no need to make up your mind about your preferred date or location of a particular experience before you place your order. MOJO Gifts are valid at all of the locations that are shown on the website. You or the recipient can decide where and when to book and enjoy your experience at any time, and you have a whole year to do so since our Mojo Gift cards are valid for one year. A personal concierge will arange the booking, so there is nothing for the receiver to worry about.!

New locations are often added so make sure to check https://my.mojo-gift.com when booking to see the full range of venues that you can choose from.

What payment methods do you accept?

◦ iDeal
◦ PayPal
◦ Credit-/ debit card
◦ Bancontact

Can I check availability before I buy a MOJO gift?

Since there are literally hundreds of experiences, services and products available and receivers have one year to choose, we are not always able to check availability prior a purchase. However, feel free to contact us if you have a specific inquiry,

For all Mojo Gift experiences our friendly concierge will help you with a reservation and check availability at the preferred supplier. Simply let us know your preferred date and time and we will confirm if the experience is available within the blink of an eye

Does the MOJO gift need to be in my name / Can someone else use my MOJO gift?

No, none of our experiences have any name attached to them until a reservation for an experience, product or service is made. That means that Mojo Gifts can be transferred to other people

No names, apart from any included in the personal message that you can choose to enter at the basket page are to be disclosed. If the Mojo Gift Card is being delivered to you then the Card will be marked for your attention when it is dispatched but this will only be shown on the envelope.